Privacy Policy

1. Introduction

The Brave Burger (“The Brave Burger,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share when you use our website, thebraveburger.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing or using the Website, you agree to this Privacy Policy.

2. Information We Collect

Personal information you provide. We collect information you voluntarily submit, such as:

• Contact form: name, phone number, email address, subject, and message.
• Franchise inquiry form: name, phone number, email address, city and state of interest, available capital, restaurant experience, desired opening timeline, and any comments you add.
• Newsletter: your email address.

Usage information. We may collect non-personal information about how you interact with the Website, such as the pages visited, links clicked (for example, ordering or call buttons for a location), the referring page, and the browser or device used.

Location.If you choose “Use GPS” on the Locations page, your browser may share your approximate position so we can show the nearest restaurant. You can decline or revoke this permission in your browser at any time.

3. How We Use Your Information

• Responding to you: answering inquiries, feedback, and franchise requests.
• Improving the Website: analyzing non-personal information to improve functionality, content, and user experience.
• Communications: sending news, promotions, and updates to subscribers. You can opt out at any time.
• Security and legal compliance: protecting the Website, preventing abuse, and complying with applicable law.

4. Online Ordering, Rewards, and Third-Party Services

Online orders, delivery, and rewards programs are provided through third-party platforms such as Toast, DoorDash, Uber Eats, and Sauce. When you leave our Website to use those services, the information you provide (including payment details, delivery address, and rewards account data) is collected and handled by them under their own privacy policies. We do not receive or store your payment card information.

The Website also uses third-party services to operate, such as map tiles (CARTO and OpenStreetMap), email delivery, and embedded social media content. These providers may receive technical information such as your IP address when your browser loads their content.

5. Disclosure of Information

We do not sell your personal information. We may share it with:

• Service providers that help us operate the Website and communicate with you, who may use it only to perform services for us.
• Authorities or other parties when required by law, court order, or other legal process, or to protect our rights, safety, or property.
• A successor in the event of a merger, acquisition, or sale of all or part of our business.

6. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to keep it working properly and to understand how it is used. Third-party content embedded on the Website, such as social media feeds, may set its own cookies. You can change your browser settings to block or delete cookies, but parts of the Website may not work as intended.

7. Data Security

We use reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law.

9. Children’s Privacy

The Website is not intended for individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10. Your Choices and Rights

You may request to review, update, or delete the personal information we hold about you, and you may opt out of marketing communications at any time by using the unsubscribe option in our emails or by contacting us at info@thebraveburger.com. Depending on where you live, you may have additional privacy rights under applicable state law.

11. Third-Party Links

The Website contains links to third-party websites and services. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of the Website after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@thebraveburger.com or call (407) 395-2052.